Job Responsibilities- Work from home
Handle customer queries related to orders, delivery, returns, refunds, and other Flipkart services.
Provide accurate and timely resolutions to customer concerns.
Handle both voice and non-voice customer interactions professionally.
Maintain a high level of customer satisfaction.
Follow company policies, process guidelines, and quality standards.
Maintain proper records of customer interactions.
Candidate Requirements
Valuable communication skills in Hindi and English.
Basic computer knowledge.
Comfortable handling customer calls and chats/emails.
Laptop is mandatory.
Secure Wi-Fi connection is mandatory.
Candidates should be comfortable working in a 6-day working schedule.
Willingness to work with 1 rotational week off.
Freshers and experienced candidates can apply.
📌 Customer Care Executive Wfh Delhi
🏢 TP
📍 Delhi
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