Job Summary

We are looking for a proactive Front Office Executive to manage client communications and lead generation for immigration services. You will handle inbound and outbound calls, provide accurate information about visa and immigration processes, and maintain client engagement through systematic follow-ups. This is a people-facing role that requires excellent communication, client handling, and multitasking skills while ensuring a welcoming and organized front office workplace.
Requirements
Location: Hyderabad
Experience: 6 months to 2 years
Notice Period: Immediate to 30 days
Department: Client Relations Front Office Operations
Qualification: Any graduate with valuable communication skills
Must-Have Skills
Excellent verbal communication in English, Hindi, and Telugu (preferred)
Confident phone handling and client conversation skills
Ability to manage cold calling, lead generation, and follow-ups
Basic knowledge of CRM systems for lead tracking
Ability to explain processes clearly and answer client queries patiently




Strong organization and time management skills
Key Responsibilities
Make outbound calls to potential clients seeking immigration assistance
Handle inbound inquiries related to visa options and immigration programs
Provide clear, accurate information on application processes, eligibility, and documentation
Generate leads through calls, referrals, and systematic follow-ups
Maintain and update lead databases with accurate client details
Nurture potential clients through regular follow-ups until conversion
Clarify client doubts and guide them effectively through initial stages
Good to Have
Prior experience in immigration consulting or telecalling for services
Knowledge of Canada PR, Australia PR, student visas, work permits
Ability to handle high call volumes while maintaining quality conversations
Friendly, qualified demeanor and customer-first mindset

Disclaimer: This job posting has been aggregated fr

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