Key Responsibilities:
Welcome guest upon their arrival and assign rooms.
Manage phone calls, emails, and other forms of communication effectively.
Respond to guest complaints in a timely and skilled manner.
Co-ordinate with our housekeeping staff to ensure all rooms are clean and tidy and fully furnished to accommodate guests needs.
Follow up with guests during their stay and ensure there are no issues or complaints and their expectations have been met.
Deal with guest concerns or complaints , to include follow up in person.
Assist in all front desk operations to include but not limited to guest service and check-in & check-out, room inventory and availability , guest service standards and initiatives, product quality , marketing initiatives , system use and management.
Handle inquiries and resolve any issues with tact and efficiency.

Requirements:
Fresher or experience in a similar role is preferred.
Robust communication and interpersonal skills.




Proficiency in MS Office and basic computer skills.
Exceptional organizational abilities with attention to detail.
A friendly, customer-focused attitude.

Job Types: Full-time, Permanent, Fresher

Pay: ₹15,000.00 - ₹20,000.00 per month

Benefits:
Food provided
Accommodation provided

Schedule:
Rotational shift

Education:
High School / Diploma (Preferred)
A degree or diploma in hotel management is a plus.

Experience:
Microsoft Office:
Total work: Fresher

Language:
Kannada (Preferred)
English (Preferred)
Hindi (Preferred)

Work Location: In person

Expected Start Date: Immediate

Job Types: Full-time, Permanent, Fresher

Pay: ₹15,000.00 - ₹20,000.00 per month

Perks:
Food provided

Language:
Hindi (Preferred)
English (Preferred)

Work Location: In person

📌 Front Office Associate Vijayanagar
🏢 ROSEWOOD INTERNATIONAL HOTEL
📍 Vijayanagar