As the global leader in AI-powered recruitment marketing, we are transforming talent attraction and recruitment media buying for the world’s largest and smartest employers, staffing businesses, RPOs, and recruitment advertising agencies.
The Joveo platform enables businesses to attract, source, engage, and hire the most relevant candidates on time, within their budget. Powering millions of jobs every day, our data-driven recruitment marketing platform uses advanced data science and machine learning to dynamically manage and optimize talent sourcing and applications across all online channels while providing real-time insights at every step of the job seeker journey, from click to hire.
For more information, visit
www.joveo.com
? About the Role:
Management Trainee (Path to Customer Success Manager)
The
Customer Success Manager
at Joveo isn’t a support function—it’s a high-stakes, advisory role for a storyteller, a strategist, and a growth architect.
You won’t just "manage" clients; you will be their most trusted advisor in the recruitment tech space.
You’ll sit at the intersection of data and human capital, transforming complex programmatic advertising metrics into multi-million dollar ROI narratives. This role is about driving
Value Realization
—ensuring our clients don’t just use Joveo, but win with Joveo.
? What You’ll Do
- Be the ROI Storyteller:
Move beyond reporting metrics. Transform raw data into compelling narratives that prove Joveo’s impact on a client’s bottom line.
- Command the Boardroom:
Own the relationship with Director and CXO-level stakeholders. You won’t just "do" QBRs; you’ll lead strategic sessions that shape the client’s long-term talent strategy.
- Architect Success Playbooks:
Don’t just follow a process. Design and execute project blueprints that ensure seamless adoption of Joveo’s cutting-edge AI and programmatic solutions.
- Internal Product Catalyst:
Be the voice of the customer. Use your frontline insights to influence