Greetings from AVM Smiles Dental Clinic,

Location: Cuddalore
Job Type: Full-Time
Working Hours: 10:30 AM – 7:30 PM

About the Role

AVM Smiles Dental Clinic is seeking a energetic and customer-focused Front Office Manager to oversee patient interactions, appointment management, and front desk operations. The ideal candidate should possess excellent communication skills, strong customer handling abilities, and a proven track record in lead conversion and relationship management.

Key ResponsibilitiesPatient & Customer Management
- Welcome and assist patients in a professional and friendly manner.
- Handle patient inquiries, appointments, and follow-ups.
- Ensure a seamless patient experience from consultation to treatment completion.
- Address patient concerns and coordinate with doctors and staff for effective resolution.

Lead Management & Conversion
- Manage incoming inquiries through calls, walk-ins, WhatsApp, and social media platforms.
- Follow up with prospective patients and convert inquiries into appointments.
- Track and maintain lead records and conversion reports.




- Coordinate promotional campaigns and patient engagement activities.

Front Office Operations
- Manage appointment scheduling and patient records.
- Maintain billing records and coordinate with the accounts team when required.
- Ensure cleanliness, organization, and smooth functioning of the reception area.
- Prepare daily, weekly, and monthly reports related to appointments and patient conversions.

Administrative Responsibilities
- Coordinate with doctors and clinic staff for daily operations.
- Maintain patient databases and documentation.
- Support management in improving patient satisfaction and clinic performance.

Required Skills & Qualifications
- Any Bachelor's Degree preferred.
- Minimum 1–3 years of experience in Front Office, Customer Relationship Management, Hospitality, Healthcare, or Sales.
- Strong communication and interpersonal skills.
- Experience in customer handling, counsel

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