- Manage reservations and guest enquiries through WhatsApp, phone, website and OTAs.
- Handle and maintain listings on Airbnb, Booking.com and other OTA platforms.
- Update availability, pricing, minimum stays, offers and property information.
- Respond promptly and professionally to guest enquiries and reviews.
- Follow up with leads and convert enquiries into confirmed bookings.
- Coordinate check-in/check-out information with the property/operations team.
- Maintain the booking calendar and avoid double bookings.
- Track upcoming reservations, payments, guest details and special requests.
- Suggest improvements to listings, photos, descriptions and pricing to increase occupancy.

Eligibility
- 1–3 years of experience in hotel reservations, villa/homestay management,



travel or OTA operations preferred.
- Good spoken English and Tamil; Hindi is an advantage.
- Comfortable with WhatsApp, Excel/Google Sheets and online booking platforms.
- Good communication, follow-up and sales skills.
- Should be responsive and comfortable handling guests outside normal office hours when required.
- Experience with Airbnb/Booking.com is a robust advantage.
- Must be organised, detail-oriented and capable of independently managing reservations.

Reach us at (phone hidden)

Pay: From ₹10,000.00 per month

Work Location: Hybrid remote in Chennai, Tamil Nadu

📌 Reservations & OTA Executive (Chennai)
🏢 Dreamour Design
📍 Chennai