Responsibilities
Make outbound calls to prospective and existing customers to promote products/services.
Handle inbound queries and provide accurate information.
Maintain customer records and update CRM/Excel sheets regularly.
Follow up on leads and ensure timely conversion.
Achieve daily/weekly/monthly call and sales targets.
Provide feedback to management on customer needs and market trends.
Ensure compliance with company communication protocols and data privacy standards.
Skills & Requirements
Solid communication skills in Hindi and English.
Basic computer knowledge (MS Excel, CRM tools).
Ability to handle customer objections and build rapport.
Target-oriented mindset with persistence and patience.
Prior experience in telecalling or customer service preferred