1 to 2 Years in International BPO Process .

Key Responsibilities:
Handle inbound and outbound voice calls with international customers.
Generate leads and convert prospects into customers through effective sales conversations.
Understand customer requirements and recommend suitable products/services.
Explain product features, perks, pricing, offers, and terms clearly.
Handle customer objections and negotiate effectively to close sales.
Achieve daily, weekly, and monthly sales and revenue targets.
Follow up with prospective customers and maintain an active sales pipeline.
Maintain accurate customer and sales records in CRM systems.
Ensure high-quality customer interactions and adherence to defined sales processes.
Identify upselling and cross-selling prospects.
Maintain required KPIs such as conversion rate, sales value, call volume, AHT, and quality scores.
Coordinate with internal teams for order processing, payment, delivery, or post-sales support.
Handle customer queries professionally and escalate complex issues when required.
Participate in sales training, coaching, and performance improvement programs.

📌 International Sales Associate Bengaluru
🏢 Adeptuz Management Solutions
📍 Bengaluru