Lead global BPS service delivery with expertise in contract management, SLA/KPI reporting, governance, stakeholder management, transformation, and financial performance. German B2.2+/C1 is mandatory; HRO experience is preferred, not mandatory.
Required Candidate profile
16–18 years of BPS/service delivery experience with solid contract SLA/KPI reporting and governance expertise German B2/C1 required Solid leadership, client management and transformation skills
📌 Hr Service Delivery Lead Bengaluru (India)
🏢 Gratitude India
📍 India
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