Telosa is a Pune-based, AI-native SaaS company helping multi-location and franchise brands unify, automate, and elevate their customer experience across every channel and every location.
Our platform brings together social media, reviews, messaging, web chat, email, and support — across 50+ listing and communication channels — into a single command center. Powered by a mesh of AI agents, Telosa detects intent, flags complaints early, routes leads to the right team, and gives leadership real-time, branch-level visibility into what's actually happening on the ground.
The Role
We're hiring a Senior Product Executive to help us build and ship a product that's meant to feel easy, even when the AI underneath it isn't. You'll sit close to engineering, design, and customer-facing teams — turning real problems from real brands into features people actually use.
This isn't a role where you'll be buried in process. It's a role where you'll be in the room when decisions get made, and where your ideas get tested rapid instead of sitting in a backlog.
What You'll Do
Turn customer and market research into explicit product requirements and user stories
Work directly with engineers and designers to shape features from idea to release
Run sprint planning, track progress, and keep everyone moving in the same direction
Dig into product metrics and customer feedback to figure out what's working (and what isn't)
Help with QA and rollout so features actually land the way they were meant to
Talk to customers and internal teams often enough that you start anticipating what they'll ask for next
What We're Looking For
6 months of hands-on experience in product management (SaaS experience is a strong plus, but we care more about how you think than where you've worked)
A genuine curiosity about how products get built and why users behave the way they do
Comfort working with AI tools as part of your daily workflow — this isn't optional at Telosa, it's how we o