Organization- Hyatt Regency Ludhiana
Summary
Operational
- Ensures that three quotations have been obtained for all items purchased.
- Provides the appropriate level of professional, courteous and caring service to other employees (internal customers) and other visitors to the division.
- Handles guest and employee enquiries in a courteous and productive manner, reporting complaints or problems if no immediate solution can be found, whilst feeding back a prompt follow up.
- Maintains positive guest and colleague interactions with good working relationships.

Administration
- Maintains organized files of all pertinent audit records.

Financial
- Understands thoroughly Hyatt International objectives in Income Audit as to provide an effective auditing system for all hotel revenues and receipts.
- Provides a summary of the revenues required by the Accounting and Control Division to prepare daily and monthly reports.
- Provides Heads of Department with the revenue figures necessary for them to operate their individual profit centre’s profitability.




- Provides a system of monitoring the data input by operation level personnel.
- Ascertains that all daily revenues that should have been received by the hotel have been received and properly recorded. In doing so, the work of Night Audit, Front Desk, and the Food and Beverage Cashiers is being audited.
- Audits daily Rooms and Food and Beverage revenue summaries and their supporting transaction reports of the Night Audit Process.
- Audits revenue from telephone, telex, and facsimile unless these are automatically linked to the computer for billing.
- Audits revenue from other Operated Departments such as Garage, Pro shops, Laundry and Business Centre for completeness.
- Ensures that all the day’s Banquet revenue has been recorded.
- Checks the daily General Cashier’s report against recorded cash movement.
- Monitors cashier shortages/overages and investigates any substantial amount and bring to the attention of the Director of

📌 Income Auditor (Ludhiana)
🏢 Hyatt Regency
📍 Ludhiana