Roles and Responsibilities :
- Develop and maintain strong relationships with clients through effective communication, ensuring high levels of customer satisfaction.
- Collaborate with cross-functional teams to identify business needs and develop solutions using Adobe Workfront, Microsoft Dynamics, Salesforce, or other relevant tools.
- Provide technical expertise on APIs, Fusion, and other integrations to ensure seamless data flow between systems.
- Participate in pre-sales activities such as presenting demos and proposals to potential clients.
Job Requirements :
- 5-12 years of experience in IT Services & Consulting industry.
- Solid understanding of CRM (Customer Relationship Manager) software like Salesforce or similar platforms.
- Experience working with client-facing roles involving direct interaction with customers or stakeholders.