Job Description
- Source and acquire new Gold Loan customers through doorstep visits and field activities.
- Visit customers at their location and provide end-to-end gold loan services.
- Appraise gold ornaments and assess their value accurately.
- Verify customer KYC documents at the customer’s location.
- Coordinate the loan process and ensure timely disbursement.
- Achieve assigned monthly sales and disbursement targets.
- Generate leads through existing customers, referrals, and local networks.
- Drive productivity and revenue growth through new and repeat customers.
- Build and maintain long-term relationships with HNI and other customers.
- Handle customer queries and coordinate with internal teams for grievance resolution.
- Maintain strict compliance with company policies, processes, and regulatory requirements.
- Travel within the assigned territory for customer meetings and gold evaluations.
Candidate Requirements
- Education: Any Graduate.
- Experience: Minimum 1+ year of experience in Gold Loan and Gold Appraisal.
- Robust knowledge of gold valuation and appraisal.
- Previous experience in a Gold Loan company, NBFC, or financial services is preferred.
- Strong sales and lead-conversion skills.
- Excellent communication and interpersonal skills.
- Customer-centric and target-oriented approach.
- Comfortable with fieldwork and doorstep customer interaction.
- Willingness to travel within assigned clusters or territories.
- Bike and valid driving licence mandatory.