Core Responsibilities
- Beverage Preparation: Make coffee, espresso drinks, teas, and specialty beverages following exact recipes and standards.
- Customer Service: Greet guests, take orders, offer menu suggestions, and handle custom requests or dietary needs.
- Cash Handling: Process payments accurately using the point-of-sale (POS) system.
- Station Maintenance: Clean and sanitize counters, espresso machines, grinders, and seating areas.
- Inventory Control: Restock syrups, cups, beans, and pastry displays throughout the shift. [1, 2]
Required Skills & Qualifications
- Technical Knowledge: Familiarity with espresso machines, grinders, and milk texturing.
- Communication: Friendly personality with solid listening and interpersonal abilities.
- Efficiency: Ability to multitask and stay calm during busy peak hours.
- Physical Stamina: Capability to stand, bend, and walk for extended periods.
- Flexibility: Willingness to work early mornings, weekends, and holidays.