Location: Pune
Working Days: 5.5 Days Working
Shift: 24/7 Rotational Shifts
Transport: Cab Facility Available
Job Summary
We are looking for enthusiastic and customer-focused individuals to join our team as Chat Support Executives. This role involves assisting customers through chat, resolving their queries efficiently, and delivering a seamless customer support experience.
Role & responsibilities :
- Handle customer queries through chat support.
- Resolve account, order, and process-related issues accurately and efficiently.
- Provide timely and effective resolutions while maintaining high service quality.
- Ensure a positive customer experience by delivering skilled and empathetic support.
- Adhere to company policies, quality standards, and performance metrics.
Eligibility Criteria:
- Excellent written communication skills in English.
- Strong customer service and problem-solving abilities.
- Comfortable working in 24/7 rotational shifts.
- Basic computer skills and the ability to multitask.
- Willingness to work 5.5 days per week.
Benefits:
- 5.5 Days Working
- 24/7 Rotational Shifts
- Cab Facility Available
📌 Walk-in || Chat Support Executive (Pune)
🏢 RR INFOTECH
📍 Pune
Reply to this offer
Impress this employer describing Your skills and abilities, fill out the form below and leave Your personal touch in the presentation letter.