Roles and
Responsibilities

Knowledge of document preparation & processing for
Australia visa.

Advice on documentary requirements in immigration/visa
services

Review documents & preparation of applications

Maintain knowledge of changes & updates in visa policies

Prepare applications for skills Assessment

Submitting/uploading an online visa application while adding
papers for a client's application.

Assist Immigration Head with inquiries, document gathering,
writing, data checking, and visa application preparation.

Maintaining client folders in accordance with compliance
requirements will guarantee that client spreadsheets and information/records
are kept up -to -date and accurate.

Communicate with clients via phone, email, or in person,
respond to their questions,



and provide them updates on their applications.

Attend any training classes offered by the organisation or
the migration agency to update your job skills.

Handle Customer queries in a timely , and update in CRM
Respond to Client queries through calls/chat/e -mails

Requirements

Minimum 1 to 3 years’
experience

Candidate Must have a robust
knowledge about Australia Visa Rules & Regulations

Good understanding of Visa
application process, documentation requirements.

Ability to
communicate effectively and concisely to customers

Excellent
problem -solving and customer service skills.

Outgoing
and positive with a passion to learn and grow.

Team skills
and strong relationship building skills.