Key Responsibilities:
Handling incoming queries and building solid client relationships.
Ensuring all leads are well qualified by identifying the correct decision-makers and understanding their requirements.
Handing over qualified leads to the sales team with the objective of closing the sale.
Maintaining and updating the lead generation database.
Achieving weekly/monthly targets as set out by the business.
Qualifications, Work Experience:
Degree in Sales, Marketing, Business Administration, or a related field.
Comfortable using marketing automation platforms and CRM tools (e.g., Salesforce).
Experience in customer service; relationship-building experience is highly desirable.
Excellent communication and interpersonal skills.
Proactive, willing to learn, and a robust team player.
Exceptional verbal and written communication skills.
Personal Skills:
Problem Solving/Analysis
Business Acumen
Strategic Thinking
Results Driven
Leadership
Customer Focus
Technical Capacity
Communication Proficiency