Position: Key account Manager
Experience: 10-15 Years
Location: Pune
Industry: Supply Chain / Logistics / 3PL

Key Responsibilities
- Develop and maintain strong relationships with existing and potential customers.
- Identify new business opportunities and generate leads through market research, networking, and customer interactions.
- Drive business development initiatives to achieve revenue and growth targets.
- Act as the key point of contact for customers and understand their business requirements.
- Prepare and deliver skilled presentations, proposals, and commercial discussions to customers.
- Coordinate with internal teams such as Operations, Solutions, Finance, and Management to ensure smooth customer onboarding and service delivery.
- Conduct regular customer visits and meetings to strengthen relationships and identify opportunities for business expansion.
- Handle customer queries, concerns, and escalations professionally and ensure timely resolution.
- Monitor market trends, competitor activities, and customer requirements to identify new opportunities.




- Participate in business reviews and provide regular updates on pipeline, customer engagement, and business performance.
- Support contract negotiations and commercial discussions with customers.

Candidate Profile
- 1015 years of relevant experience in Business Development, Customer Relationship Management, Key Account Management, Sales, or Customer Connect, preferably in Supply Chain, Logistics, 3PL, Warehousing, or related industries.
- Strong customer-facing and business development experience.
- Excellent communication, presentation, negotiation, and interpersonal skills.
- Must be presentable and highly professional while interacting with customers and senior stakeholders.
- Willingness to travel extensively for customer meetings and business development activities.
- Strong networking and relationship-building capabilities.
- Ability to independently manage customers and business development i

📌 Key Accounts Manager (Pune)
🏢 FM India Supply Chain
📍 Pune