Sales Achievement
- Achieve individual and team sales targets in terms of bookings, revenue, and units sold.
- Drive sourcing activities from direct channels viz. Loyalty and Referral events, Pre-sales, calling activities, corporate/society/ BTL activations etc.
- Drive lead conversion from direct sales channels.
- Ensure timely follow-up and closure of prospective customers.
- Support the team in handling negotiations and closing high-value transactions.
- Work closely with Marketing, Pre-sales, CRM and other allied teams to drive direct % contribution to overall sales
Team Management
- Lead, mentor, and motivate a team of Sales Executives.
- Set transparent performance goals and monitor daily sales activities.
- Conduct regular sales reviews and provide coaching to improve productivity.
- Ensure adherence to sales processes and customer engagement standards.
Customer Relationship Management
- Ensure excellent customer experience from inquiry to booking.
- Understand customer requirements and recommend suitable products.
- Address customer concerns and coordinate with internal teams for resolution.
- Build long-term customer relationships to generate referrals and repeat business.
Site Visits & Sales Conversion
- Drive site visits and project presentations for prospective customers.
- Monitor lead-to-site visit and site visit-to-booking conversion ratios.
- Ensure effective utilization of CRM for lead management and follow-ups.
- Track and improve conversion metrics across the sales funnel.
Market Intelligence
- Monitor competitor projects, pricing strategies, and market trends.
- Provide feedback to management regarding customer preferences and market dynamics.
- Identify opportunities to improve sales performance and customer acquisition.