In particular, you will be responsible for carrying out the following duties specific to your Position:
- Directly support the Senior Facility Manager in executing the needs of managing the assigned portfolio.
- Assist the Senior Facility Manager in the delivery of services to operate and maintain the property including: financial, technical, maintenance, procurement, and asset & vendor management
- Ensure client satisfaction with the delivery of Facility Management services and provide a lead role in monitoring and increasing customer satisfaction. Support Global account employee experience initiatives, i.e. hospitality program.
- Ensuring the JLL delivery is continuously delivering both operational excellence in our service and delighting the customers in their experience with our services.
- Own site-level relationships with the key client representatives and on-site key stakeholders to discuss ongoing service delivery, user experience,



and forward planning for the facility while maintaining a positive working setting that is conducive to surfacing and resolving the root cause of issues.
- Assist with critical after-hour issues & participate as a key team member in response to emergency situations.
- Manage or assist with various facilities projects and provides input into business cases to support facilities and operating budget recommendations.
- Ensure compliance to Occupational Health and Safety policies, regulations, legislation and cultivate a workplace where health and safety is a priority for clients, team members, and contractors focusing on a “goal zero injuries” strategy.
- Support the Senior Facility Manager in the implementation of short and long-term projects for the client.
- Manage Computerized Maintenance Management System (CMMS), “Corrigo”, to focus on providing know-how guidance, instruction, and support for processes and procedures related to work order management delivery. Conduct daily / weekly/ monthly office inspections.
- Assist in t

📌 Facilities Manager (Kochi)
🏢 JLL
📍 Kochi