Security Tentacle (Tentacle Secure Squads Pvt Ltd)
? Sriperumbudur / Kanchipuram | ? 6 Days a Week | General Shift
About Us
Security Tentacle is one of the leading security manpower service providers in the Sriperumbudur–Kanchipuram industrial belt, serving 80+ clients including marquee names such as Foxconn Hon Hai, CEAT Tyres, Larsen & Toubro, Yamaha Motors, Motherson Electronics, Lear Automotive, Tenneco Clean Air, Rane Brake Linings, and Dixon Electronics. With a workforce of 4,000+ security personnel, we are scaling rapidly and are looking for a solid operations leader to join our leadership team.
The Role
We are looking for an
AGM – Operations Manager
who will be a key member of the Tentacle leadership team, directly responsible for the operational health of our client sites and driving business growth. This is a high-visibility role reporting into the CEO, ideal for someone who thrives on ground-level ownership while thinking strategically about scale.
Key Responsibilities
Operational Performance
- Monitor and control absenteeism rate across all sites, ensuring it stays within target
- Identify and close gaps in shift coverage across 80+ client locations
- Monitor and review patrol completion rate across sites
- Capture and track incidents raised at customer locations; monitor incident closure and response rate within defined TAT/targets
Field & Client Management
- Work closely with field managers on a daily basis to ensure smooth on-ground execution
- Build and manage strong stakeholder relationships with clients across the portfolio
- Support new force deployment and manpower mobilization as per client requirements
People Management
- Drive people management practices across a large, distributed security workforce
- Identify operational and people-related risks proactively and put mitigation plans in place
- Champion a culture of discipline, accountability, and service excellence among ground staff and supervisors