Role Overview
- IT helpdesk operations & incident management
- First-level technical troubleshooting
- Ticket logging, tracking, escalation & closure within SLAs
- Coordination with technical teams
- Shift handover and operational continuity
- Adherence to security and confidentiality policies
Preferred candidate profile
Mandatory serving of 9 months
📌 Help Desk Executive (New Delhi)
🏢 Staqo Software Private
📍 New Delhi
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