EPAM is a leading global provider of digital platform engineering and development services. We are committed to having a positive impact on our customers, our employees, and our communities. We embrace a agile and inclusive culture. Here you will collaborate with multi-national teams, contribute to a myriad of creative projects that deliver the most creative and cutting-edge solutions, and have an prospect to continuously learn and grow. No matter where you are located, you will join a dedicated, creative, and diverse community that will help you discover your fullest potential._

We are seeking an experienced Lead Software Engineer - Salesforce to spearhead the technical support and maintenance of our Salesforce platform. In this role, you will lead a team of developers, resolve complex production issues, and drive best practices for debugging, hotfixes, and platform stability while mentoring junior team members and collaborating with cross-functional stakeholders.

Responsibilities
Lead hands-on technical support and maintenance for a team of Salesforce developers,



ensuring high platform availability, performance, and stability
Establish, drive, and enforce production bug-fixing standards, hotfix release procedures, and best practices for debugging APEX, LWC, and integration points
Mentor and guide junior support developers, fostering technical growth, systematic troubleshooting skills, and proactive monitoring habits in addition to daily tasks
Take ownership of identifying, troubleshooting, and resolving the most complex, high-priority production issues
Collaborate with Architects and the Enhancement Tech Lead on root-cause analysis (RCA), contributing to long-term architectural improvements and preventative technical documentation
Analyze incoming incident trends, manage technical debt, and provide accurate effort estimates for bug fixes, performance tuning, and minor support enhancements
Partner with the Service Delivery Manager to ensure t

📌 Lead Software Engineer Jaipur
🏢 EPAM Systems
📍 Jaipur