Key Responsibilities
Manage day-to-day operations of residential and commercial properties.
Handle society maintenance, vendor coordination, and facility management.
Coordinate with contractors, consultants, and service providers.
Address customer complaints and ensure timely resolution.
Maintain property records, documentation, and statutory compliance.
Supervise maintenance staff and housekeeping teams.
Conduct regular property inspections and ensure safety standards.
Coordinate handover and possession activities for customers.
Build and maintain positive customer relationships.
Plan and execute marketing and promotional activities for real estate projects.
Monitor budgets, maintenance expenses, and operational costs.
Prepare operational reports and management updates.
Liaise with banks, government authorities, and external agencies whenever required.
Required Skills:
Property Management
Real Estate Operations
Facility Management
Customer Relationship Management
Vendor Management
Team Leadership
Marketing & Business Development
Documentation & Record Management
Communication & Negotiation Skills
Problem Solving & Decision Making
MS Office
Preferred Qualification
Bachelor's Degree in any discipline.
Additional certifications in Property Management or Facility Management are an advantage.
Experience
13+ years of experience in Real Estate Property Management, Operations, Customer Service, and Marketing.
Industry Preference
Real Estate
Property Management
Facility Management
Township Management
Commercial & Residential Projects