CRM Executive - Key Roles & Responsibilities
Client Relationship Management:
Maintain regular communication with existing and potential clients.
Handle client queries, requirements, and complaints.
Build long-term relationships with clients.
Lead & Follow-up Management:
Maintain and update the CRM/lead database.
Track lead status from enquiry to conversion.
Sales Coordination:
Coordinate with the sales team for meetings and site visits.
Schedule client meetings and follow up on proposals/quotations.
Track pending proposals and conversions.
Client Data Management:
Maintain accurate client details, contact information, requirements, and interaction history.
Prepare daily/weekly CRM reports.
After-Sales Support:




Take feedback from clients after service delivery.
Coordinate with technical/operations teams to resolve client issues.
Ensure client satisfaction.
Reporting & MIS:
Prepare daily and monthly reports for leads, follow-ups, meetings, visits, and conversions.
Monitor pending follow-ups and ensure timely action.
Marketing Support:
Support LinkedIn and other business-development activities.

Pay: ₹25,000.00 - ₹28,000.00 per month

Experience:
B2B sales: 4 years (required)

Work Location: In person

📌 Crm Executive Delhi
🏢 The Infrasure
📍 Delhi