We are looking for a customer relationship associates who will have a strong understanding of the order process at SharePal, excelling at lead management, understanding customer needs, building relationships, and increasing conversions. The ideal candidate will be a quick learner with robust communication & negotiation skills, and the ability to showcase our offerings in a compelling way.
Job responsibilities:
1. Take up inbound customer leads & explain our offerings to them
2. Manage leads & the order flow within the CRM tool
3. Providing excellent after sales support to the customers
4.
Understanding customer issues and providing a timely resolution
5. Build rapport and establish long term relationships with customers
Requirements
- 0 to 2 years of experience in a similar role. Freshers welcome
- B.Tech/B.E./BBA/BCom or UG in any specialization
- Proficiency with Microsoft Office
- Excellent communication skills. English & Hindi
- Very good convincing & persuasion skills
Benefits
CTC offered: ₹2,00,000 - ₹3,00,000 P.A.
📌 Customer Relationship Associate (Bengaluru)
🏢 Important Company of the Sector
📍 Bengaluru
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