Job Type: Full time
Salary: ₹15,000 - ₹18,000 per month
Job Overview
Key Responsibilities
Make outbound calls to potential and existing customers.
Explain company products/services and generate leads.
Follow up with prospective customers and maintain regular communication.
Handle customer inquiries professionally and resolve basic queries.
Update call records and customer information in the CRM or Excel.
Coordinate with the sales team for lead conversion and follow-ups.
Achieve daily and monthly calling targets.
Maintain a positive and professional attitude during customer interactions.
Requirements:
Minimum 6 months to 2 years of experience in telecalling, customer service,
or telesales (Freshers with positive communication skills may also apply).
Good verbal communication skills in Hindi; knowledge of Gujarati will be an added advantage.
Robust convincing and interpersonal skills.
Ability to work in a target-oriented environment.
Preferred Skills
Customer handling and negotiation skills.
Active listening and problem-solving abilities.
Ability to maintain accurate call records.
Positive attitude and willingness to learn.