Role Synopsis

The HR Manager will support operational teams by managing recruitment, employee

lifecycle processes, performance management frameworks, and HR compliance in a rapid
paced BPO setting.

Role Responsibilities
Manage end-to-end hiring for operational and support roles
Coordinate interviews and work closely with process managers
Support onboarding, employee records, and HR documentation
Manage performance review cycles and employee feedback processes
Coordinate payroll inputs, perks administration, and compliance
Maintain HR reporting and employee engagement initiatives
Familiarity with performance management, compensation and benefits, statutory

compliance, rewards and recognition, employee retention, and talent acquisition




Ability to work closely with operational leaders in a service environment
Comfortable balancing administrative HR processes with employee engagement
Strong communication skills and ability to build trust across teams

Experience & Educational Background
4 - 7 years of HR experience, preferably in a BPO or service organization
Bachelor's degree in HR, Business Administration, or related field
Exposure to HR support for large operational teams preferred

Pay: ₹60,000.00 - ₹75,000.00 per month

Work Location: In person

📌 Manager Human Resources Thane
🏢 AMRITA
📍 Thane