Job Description
Job Title: Sales Ops Associate

Function: [Insert Function]

Department: Sales Operations

Grade Applicable: [Insert Grade]

Role Code: [Insert Role Code]

Reporting to: [Insert Reporting Manager]

Location: [Insert Location]
Position Description

As a Sales Ops Associate, you will play a critical role in supporting key accounts and relationship managers (RMs) through performance reporting, issue resolution, and coordination across internal teams. This role demands robust analytical, coordination, and service delivery skills to ensure smooth operations and high client satisfaction.
Key Responsibilities
MIS & Performance Reporting
- Prepare multiple MIS and performance reports for key accounts and RMs.
Branch & Internal Coordination
- Coordinate with branches for reconciliation and CD2-related issues.
- Liaise with underwriting, claims, finance,



and other internal teams to ensure timely and accurate service fulfillment.
Documentation & Compliance
- Oversee documentation and compliance for policy issuance, cancellations, refunds, and endorsements.
Claims Monitoring
- Monitor claim registrations, settlement status, and coordinate with claims teams for fast-track resolutions.
Client Servicing
- Handle client queries, escalations, and grievances with a strong focus on resolution and turnaround times (TATs).

Job Snapshot

Updated Date

19-08-2026

Job ID

Job1694

Sub Department

Branch Sales Support

Location

Agra, Uttar Pradesh, India ..+ 4

Experience

1 - 4 Years

Employee Type

Permanent

📌 Sales ops associate (Agra)
🏢 Go Digit General Insurance
📍 Agra