Roles and Responsibilities
- Ensure smooth ground operations by coordinating with various departments such as flight planning, catering, and baggage handling.
- Handle customer inquiries and resolve issues related to travel bookings, cancellations, or changes.
- Maintain accurate records of passenger data entry into the system for efficient tracking purposes.
- Collaborate with other staff members to ensure seamless communication and coordination.
Desired Candidate Profile
- 0-5 years of experience in aviation industry or hospitality management.
- Solid knowledge of airline processes and procedures.
- Excellent communication skills for effective guest handling.
- Ability to work efficiently under pressure while maintaining attention to detail.