Service Engineer key responsibility areas and main tasks
:

Provide in office and remote service support to customers as needed for delivery installation, SAT (Site acceptance testing), repairs, and other technical support for all Orbis Test Systems supplied products.
- Be onsite to carry out scheduled preventive maintenance and breakdown maintenance so that we meet the uptime terms agreed in the Contract /LSA

Description of the job
(main tasks, supporting tasks, reporting line, main areas of responsibilities, etc.)
- Responsible for timely after sales service, technical support, Onsite Installations/Ramp up Functions
- To perform onsite Repairs of Orbis Systems supplied Test systems, RF Chambers, RF test systems & Products, Jigs & Fixtures, Signal Switching Units including RF measurement system, Electrical, electronics, electro-mechanical & mechanical sub-systems, and OTA systems
- Capable of Troubleshooting Automated fixture/test system on customer site
- Knowledge of Test Software (SW modifications)



based on Orbis Systems platform to meet customized requirements - Familiar with preventive maintenance, breakdown maintenance, system upgrades so on.
- Work with the customer to suggest appropriate spare parts Requirements to reduce device down time
- Collect customer feedback to products and convey to Service/design Lead
- Prepare weekly /monthly reports and maintain records pertaining to all repairs, replacement parts, calibrations and modifications of the work done / issues to be handled.
- To meet other tasks assigned by supervisor
- Participate in Orbis Systems service, sales and engineering team reviews locally and globally.
- Need to work in shifts as per the need/demand

Possibilities for further development & career outloo
k :
- This position creates possibilities to work in service team to move from Service Engineer to Sr. Service Engineer, Product Specialist to Team Lead.
- This position also allows moving across to other functions such as Engineering, R&D; e

📌 Service Engineer (Chennai)
🏢 Orbis Systems
📍 Chennai