We are a real estate firm based in New Delhi (head office) looking for an experienced, soft-spoken, and dependable Receptionist to manage our front office and support our administrative and documentation work. This is not a purely front-desk role — the candidate will also handle customer records, assist with documentation and paperwork, and coordinate with government departments (electricity, water, and similar) over phone calls on behalf of the firm.

Key Responsibilities
- Greet and assist walk-in clients, visitors, and callers in a skilled and courteous manner
- Answer and route incoming phone calls; take accurate messages and follow up as needed
- Maintain and update customer/client data records (contact details, property inquiries, transaction status) accurately and confidentially
- Assist in preparing and organizing documentation and paperwork, including sale deeds and other property-related documents, under guidance
- Liaise with government/municipal departments (electricity, water, and other utility or civic bodies)



purely over phone calls — no in-person visits required — for connections, transfers, bill corrections, and related work
- Draft, type, and send formal letters and applications to government departments and other external parties
- Track pending departmental applications/complaints and follow up over phone until resolved
- Handle basic office administration: courier/dispatch, filing, maintaining office supplies, and scheduling appointments/meetings
- Maintain confidentiality of company and client documents at all times
- Support the team with day-to-day coordination and any other front-office duties as required

Requirements
- 5+ years of experience as a receptionist, front-office executive, or administrative assistant — real estate industry experience strongly preferred
- Soft-spoken, patient, and polite in manner, but firm and effective at getting work done — especially while following up with government office staff over the phone
- Good c

📌 Receptionist (Naraina)
🏢 Bhagwati Sales
📍 Naraina