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Job profile:
- Qualification : Prefer BHM/Bachelor’s Degree
- Industry Type : FM Services, Hotel
- Overall Experience : 4-6 years
- Industry Experience : 4-5 years
- Technical Skills : Computer knowledge
- Generic Skills : Verbal/written communication skills, Vendor/people management, planning, ability to prioritize / organize
- Behaviors : Teamwork, learning attitude, handle multiple tasks & positive thinking
Job Aim:
The Community Manager is responsible for directing and administering the operational efforts of the Front office. This individual ensures that established policies and procedures are followed, oversees provision of a full range of services to visitors and employees, who are promptly and professionally served.
Competencies
- Excellent communication skills.
- Strong customer service drive.
- Pro - active problem-solving skills.
- Exceeding customer satisfaction.
- Excellent time management/ Able to work flexible schedule.
- Quick learner and ability to motivate self & others.
- Proven working experience as a Community Manager / FM industry.
- Confidently able to present to clients.
- Hands-on experience in using visitor management software and MS office.
- Strong team player within a customer service team environment.
- Providing flawless, upscale, professional service
- Adaptable, composed, flexible with strong Mental Resilience
Responsibilities
Key Operations delivery
- Manage the Front Office in most professional manner, directing and coaching staff to ensure pleasant experience to all visitors.
- Greet VIP clients/visitors on arrival at front office and as directed, perform special services for VIP Guests/client. Provide safety briefing and assist in VIP’s arrival/departure in absence of guest relation officers.
📌 Community Manager (Bengaluru)
🏢 JLL
📍 Bengaluru
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