Department: Sales
Reports To: Assistant Manager / Store Manager
Location: Ayodhya – Rekabganj
Employment Type: Full-Time
Job Summary
The Salesperson / Sales Executive will be responsible for attending customers, understanding their requirements, showcasing products, and converting walk-in customers into successful sales while providing an excellent shopping experience.
Key ResponsibilitiesCustomer Handling
- Greet customers warmly and understand their requirements.
- Explain product features, designs, pricing, offers, and schemes.
- Assist customers in product selection and trials.
- Build trust and maintain long-term customer relationships.
Sales & Target Achievement
- Achieve individual and store sales targets.
- Upsell and cross-sell relevant products.
- Effectively convert walk-in customers into sales.
- Encourage repeat purchases, referrals, and customer visits.
Billing & Documentation
- Ensure accurate billing and invoice generation.
- Verify product details, weight, price, and applicable schemes.
- Assist customers with payment options and related procedures.
Store Maintenance
- Maintain attractive product displays and store cleanliness.
- Handle jewellery and other products carefully.
- Support stock counting, tagging, and related store activities when required.
Customer Follow-ups
- Maintain accurate customer contact details.
- Follow up on pending orders, alterations, and deliveries.
- Inform customers about new arrivals, offers, and promotional activities.
Required Skills & Qualifications
- Minimum 12th Pass; Graduate preferred.
- 1–3 years of retail sales experience; jewellery retail experience preferred.
- Valuable communication and convincing skills.
- Customer-friendly and positive attitude.
- Willingness to work on weekends, holidays, and during festive seasons.
Key Competencies
- Strong sales orientation.
- Good product-learning ability.
- Excellent customer handling skills.
- Patience and attentiveness