Key Responsibilities
- Manage and track customer POs/orders from receipt to completion.
- Maintain quotations, POs, customer details, and other sales documents.
- Coordinate with Sales, Operations, Service, Dispatch, and Accounts teams.
- Follow up on customer payments and coordinate for timely recovery.
- Coordinate dispatch after required payment and approvals.
- Maintain updated order status and follow up on pending activities.
- Coordinate with customers regarding orders, delivery, and installation.
- Prepare and maintain sales, order, recovery, and other required MIS reports.
- Escalate delays or issues to the reporting manager.
- Ensure compliance with defined sales and order processing procedures

Basic Technical / Functional Skills
- Valuable knowledge of MS Excel, Word, and PowerPoint.
- Basic knowledge of sales/order processing, payment, and dispatch processes.
- Good coordination, follow-up, communication, and customer-handling skills.
- Ability to maintain records and prepare reports.

📌 Service Coordinator (Mumbai)
🏢 Florosense Engineered Solutions
📍 Mumbai