ROLES AND RESPONSIBILITIES
Sales and Business Development
Identify and generate current business opportunities.
Meet or exceed sales targets and revenue goals.
Build and maintain relationships with clients and prospects.
2. Customer Relationship Management:
Understand customer needs and provide appropriate solutions.
Follow up with clients to ensure satisfaction and repeat business.
Handle customer inquiries, complaints, and feedback effectively.
3. Sales Presentations and Negotiation:
Conduct product or service demonstrations.
Negotiate pricing, contracts, and terms with potential customers.
Prepare and deliver sales proposals and presentations.
4. Market Research and Analysis:
Analyze market trends and competitor activities.
Identify potential sales prospects and market gaps.
Provide insights to improve products/services and marketing strategies.
5.
Reporting and Documentation
Maintain accurate records of sales, customer interactions, and transactions.
Prepare reports on sales performance and forecasts.
Use CRM software or tools to track leads and customer data.
6. Team Collaboration
Coordinate with marketing and operations teams for seamless service delivery.
Share market insights and feedback with internal teams.
Participate in sales meetings, training, and development programs.
Required skills:
Communication and Interpersonal Skills
Sales and Negotiaotion Skills
Customer Service Skills
Market and Product Knowledge
Analytical and Problem-Solving Skills
Time Management and Organizational Skills
Technical Skills
Resilience and Adaptability