What We Offer:
Transportation allowance
Canteen Subsidy
Night Shift allowance as per process
Health Insurance
Tuition Reimbursement
Work Life Balance Initiatives
Rewards & Recognition
Internal movement through IJP
What You’ll Be Doing:
This position is responsible for providing risk management on the sales/reservations side of our company
Provide technology and fraud detection support with a core responsibility to include - analysing and managing network related fraud traffic, support for breach coordination (what/when/how, including customer impact) for fraud, legal, Corp. Security hand-off, daily and periodic monitoring, external and internal data requirements, data cleanliness and concurrency, reference sources of data to be used for customer and transactional behaviour modelling.
Ensure data completeness, correctness and concurrency of data.
Assist in detecting, analysing and authenticating fraudulent transactions in a card-not-present setting.
Works closely with other Loss Prevention staff to identify fraud trends.
Employee provides quality customer service to internal and external customers that meets and exceeds expectations
What We Expect You to Have:
2+ years of experience in risk management
1 year Analytics/Data Analysis Experience
Experience with eCommerce domain is preferred and applicant should have International travel and geographical knowledge.
Understanding of end-to-end Reconciliation Control process for Merchant Operations.
Identify the opportunities of revenue recovery.
Identify system level opportunities to improve Merchant Settlement processes and work with accounting teams for betterment of Settlement processes.
Excellent interpersonal, verbal and written skills.
Customer Service (Voice) experience is plus.
Process re-engineering and improvement.
Salesforce knowledge is an added advantage.
Ability to maintain performance in an rapid and ever changing work setting
Abi
📌 Risk Analyst I Vadodara (India)
🏢 Etech Global Services
📍 India
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