Josisoft Technologies is looking for an experienced and highly responsible IT Operations Manager to oversee the day-to-day operations of our IT and digital services company.

This is a leadership position for someone who can take ownership, make decisions, solve operational problems, and help build a structured and high-performing work environment.

Key ResponsibilitiesIT Business Operations
Manage and oversee the day-to-day operations of the company.
Ensure smooth coordination between Sales, Marketing, Development, Project, and other teams.
Monitor overall team productivity and operational efficiency.
Identify operational challenges and implement practical solutions.
Ensure that company processes and internal systems are properly followed.

Team & People Management
Lead, coordinate, and support multiple teams and departments.
Set transparent expectations, responsibilities, and performance standards.
Monitor employee attendance, discipline, productivity, and performance.
Conduct regular team meetings and performance reviews.




Handle employee-related issues and workplace conflicts professionally.
Build a positive, accountable, and productive work culture.

Recruitment & Employee Development
Participate in the recruitment and interview process for recent employees.
Support the onboarding and training of recent employees.
Develop training and performance improvement plans.
Provide regular feedback and coaching to team members.

KPI & Performance Management
Set and monitor departmental and employee performance targets.
Track KPIs and regularly review actual performance against expected results.
Identify underperforming employees and take appropriate corrective action.
Prepare regular performance reports for senior management.
Ensure that teams remain focused on company objectives and business results.

Cross-Department Coordination
Coordinate effectively between Sales, Marketing, Development, Projects, HR, and other teams.
Ensure proper co

📌 It Operations Manager Durgapur
🏢 JOSISOFT TECHNOLOGIES
📍 Durgapur