Work From Office

What We Offer:
Canteen Subsidy
Night Shift allowance as per process
Health Insurance
Tuition Reimbursement
Work-Life Balance Initiatives
Rewards & Recognition

What you will be doing:
Team Leadership & Development
Lead, manage, and mentor Lead Reporting Analysts and reporting team members; set explicit performance expectations and conduct regular 1:1s, performance reviews, and development conversations.
Identify skill gaps and create structured development plans; actively coach team members toward technical excellence and career advancement.
Foster a culture of accountability, collaboration, and continuous improvement within the analytics team.
Serve as the primary escalation point for team blockers, delivery risks, and cross-functional conflicts.

Delivery Oversight & Quality Assurance
Own end-to-end delivery of all reporting and analytics projects across the team; ensure outputs meet client expectations, data accuracy standards, and agreed timelines.
Review and approve dashboards, SQL logic, data models,



and reports developed by the team before client or leadership delivery.
Establish and enforce data quality standards, documentation practices, and review protocols across all deliverables.
Proactively identify and resolve data discrepancies, reporting gaps, and pipeline failures; drive root cause analysis and corrective action.

Client & Stakeholder Engagement
Act as a senior point of contact for clients and internal stakeholders on reporting and analytics matters; manage escalations with confidence and professionalism.
Lead and facilitate requirements-gathering workshops, reporting reviews, and executive briefings; translate complex data findings into explicit, decision-ready narratives.
Partner with Client Success, CXM Delivery, and Operations leadership to align reporting strategy with client program goals.

Analytics Strategy & Process Improvement
Drive reporting automation, dashboard modernization, and process s

📌 Project Lead Gandhinagar (India)
🏢 Etech Global Services
📍 India