Key Responsibilities:
Relationship Building: Serve as the main point of contact to build and maintain strong, trusted advisor relationships with clients.
Account Growth: Identify upselling and cross-selling opportunities within existing accounts to meet revenue and sales targets.
Project Oversight: Collaborate with internal departments (like marketing, engineering, or product) to ensure timely and successful delivery of client solutions.
Issue Resolution: Act as a mediator to address and resolve client complaints and escalations promptly.
Reporting: Prepare and deliver regular performance reports, account reviews, and forecasts to internal and external stakeholders.
Qualifications and Skills
Education: Bachelor’s degree in Business Administration, Marketing, Sales, or a related field.
Experience: Proven track record in account management,
customer service, or sales (typically 1 to 5+ years depending on account size/complexity).
Communication: Exceptional verbal and written communication skills with a robust aptitude for negotiation and presentations.
Technical Skills: Proficiency with CRM software (e.g., Salesforce, HubSpot) and MS Office.
Interpersonal Skills: Robust active listening, critical thinking, and problem-solving abilities.
Pay: ₹30,000.00 - ₹60,000.00 per month
Perks:
Cell phone reimbursement
Health insurance
Internet reimbursement
Work from home
Work Location: Hybrid remote in Bareilly, Uttar Pradesh (Bareilly)