WAHE Jewellery - Sector 66, Gurugram
Work Schedule: 6 Days a Week | Work From Store
About WAHE Jewellery
WAHE Jewellery is a quick-growing contemporary jewellery brand built around thoughtful design, robust craftsmanship, and memorable customer experiences. We are building more than just a retail brand — we are building a space where customers celebrate meaningful moments through jewellery.
As we expand our retail presence, we are looking for a Store Manager who treats the store like their own business and enjoys leading people, driving sales, and delivering exceptional customer experiences.
Role Overview
We are looking for someone who can own the complete store experience — from sales and team leadership to operations and customer relationships.
This is not just a supervision role. You will be responsible for ensuring the store runs smoothly, customers leave delighted, and the team performs at its best every day.
What You’ll Be Responsible ForStore Sales & Customer Experience
Drive store sales and achieve monthly targets
Create a warm, premium, and personalised shopping experience
Build long-term relationships with customers and repeat buyers
Guide customers on product selection, styling, and purchase decisions
Handle customer concerns professionally and proactively
Team Leadership
Lead, motivate, and train store staff
Set daily sales goals and monitor performance
Ensure team members maintain strong product knowledge
Create a positive, energetic, and disciplined store setting
Store Operations & Inventory
Ensure smooth daily store operations
Manage inventory, stock audits, and product display standards
Coordinate with backend teams for stock availability and replenishment
Maintain store hygiene, presentation, and visual merchandising standards
Business & Reporting
Track store performance and share daily / weekly reports
Identify opportunities to improve store performance and customer engageme