Key Responsibilities
Resolve customer concerns by providing accurate and timely solutions.
Follow up with customers to ensure their queries are resolved satisfactorily.
Maintain and update customer details, interactions, and records in the system.
Provide information about products, orders, deliveries, returns, and replacements.
Coordinate with internal teams to ensure smooth and timely customer support.
Communicate politely, patiently, and professionally to deliver a positive customer experience.
Maintain service quality while following company policies and processes.

Required Skills:
Valuable communication skills in Hindi and Basic English:
Basic computer knowledge and MS Excel
Positive attitude with robust problem-solving skills
Ability to work in a fast-paced setting

Pay: ₹14,000.00 - ₹25,000.00 per month

Experience:
Customer Support / Customer Care: 1 year (preferred)

Work Location: In person

📌 Customer Care Executive Goregaon
🏢 SLM INFOTECH
📍 Goregaon