Work Location:Work From Home
2 Days of Training at Hyderabad or Visakhapatnam Office
Fluency in TELUGU is mandatory_
This is not a sales position. The role focuses on customer relationship management, promotional activities, and execution of government schemes._
Job Summary:
We are looking for enthusiastic and self-motivated CRM Executives to support a government project through customer relationship management, promotional activities, and execution. This role involves interacting with beneficiaries, maintaining accurate records, updating CRM systems, and ensuring smooth communication. This is not a sales role.
Key Responsibilities:
Contact and communicate with customers/beneficiaries through phone calls and other communication channels.
Maintain and update customer information in the CRM system accurately.
Assist in promoting and executing government schemes and initiatives.
Address customer queries and provide appropriate information.
Follow up with customers as required.
Coordinate with internal teams to ensure smooth process execution.
Maintain daily work reports and achieve assigned productivity targets.
Ensure data accuracy and confidentiality while handling customer information.
Work independently while collaborating effectively with the team.
Education Qualification:
ITI, Diploma, Any Degree, B.Tech
Minimum qualification: Intermediate (12th Pass) is mandatory.
Required Skills:
Excellent communication and interpersonal skills.
Robust problem-solving and decision-making abilities.
Ability to work independently and as part of a team.
Valuable organizational and time-management skills.
Willingness to learn and adapt to new processes.
Good verbal communication in English and the local language.
Positive attitude and customer-focused approach.
Ability to handle multiple tasks efficiently.
Benefits:
Work From Home opportunity.
Adaptable part-time working h