Key Responsibilities
Counsel and educate patients regarding varicose veins, symptoms, disease progression, and available treatment options.
Conduct initial patient assessments and collect medical history.
Explain treatment procedures, expected outcomes, advantages, and recovery timelines.
Address patient questions and concerns with empathy and professionalism.
Coordinate consultations between patients and vascular specialists.
Maintain accurate patient records and documentation.
Follow up with prospective and existing patients regarding appointments and treatment plans.
Assist in converting inquiries into consultations through effective patient counseling.
Support patient retention and improve overall patient experience.
Ensure compliance with clinical protocols and ethical standards.
Qualifications:
BDS / BAMS / BHMS / BMS degree from a recognized institution.
Valid registration with the respective council (where applicable).
Freshers may apply; prior counseling or clinical experience will be preferred.
Robust communication and interpersonal skills.
Fluency in English, Hindi, and Punjabi preferred.
Ability to explain medical information in easy, patient-friendly language.
Valuable computer and documentation skills.
Preferred Experience
Experience in patient counseling, healthcare counseling, or clinical coordination.
Exposure to vascular, surgical, dermatology, or cosmetic healthcare settings is an advantage.
Experience handling patient queries and follow-ups.
Skills Required
Excellent communication and counseling skills
Patient-centric approach
Convincing and relationship-building abilities
Clinical understanding and medical knowledge
Documentation and organizational skills
Team collaboration