What You'll Be Doing
- Investigate talent-reported issues end-to-end, reproducing bugs and identifying root causes.
- Debug across AI + SaaS stack using telemetry, logs, and database queries.
- Triage issues with sound judgment, escalating true engineering issues and resolving others.
- Surface systemic patterns and product risks to engineering and product leadership.
- Create clear documentation and runbooks to reduce repeat issues and improve resolution speed.
- Communicate with precision, professionalism, and empathy.
What We're Looking For
- Ability to debug web applications, likely from a Computer Science or Software Engineering background.
- Experience building modern web applications (React, Node, Flask, Next.js,
etc.).
- Comfortable with AI systems, having experience with LLMs, agents, or generative models.
- Experience exploring behavior of AI tools, including fine-tuning and prompt chains.
- Familiarity with up-to-date AI APIs (OpenAI, Anthropic) or agent frameworks (LangChain, AutoGPT) is a plus.
Application Process
- Submit your application through the Easy Apply button.
- Each application will be reviewed against the role requirements.
- Candidates who meet the requirements will receive an email with the next steps.
- Follow the instructions provided in the email to complete the remainder of the application process.