A solar industry office staff member (such as a Back Office Executive or Office Assistant) manages daily office tasks, helps prepare client quotations and solar project proposals, and coordinates communication between customers, sales teams, and technical installation crews. Key Responsibilities
- Administrative Support: Answer phone calls, manage emails, organize company files, and order office supplies.
- Sales & Proposal Coordination: Prepare client quotations, basic project estimates, and technical proposal documents.
- Documentation & Subsidies: Process paperwork for local government solar subsidies, grid connections, and net-metering applications.
- Project Tracking: Update customer relationship management (CRM) software, log inventory, and track installation schedules.
- Customer Service: Handle post-installation service requests, answer questions about system warranties, and relay messages to field engineers.