We are looking for a Receptionist to manage the hospital front desk and provide skilled assistance to patients, attendants, and visitors. The candidate should have positive communication skills, a polite personality, and the ability to handle multiple responsibilities in a busy hospital environment.
Key Responsibilities
- Greet and assist patients, attendants, and visitors.
- Handle incoming calls and provide accurate information.
- Manage patient registration and appointment scheduling.
- Coordinate with doctors, nurses, billing, laboratory, pharmacy, and other departments.
- Guide patients regarding doctors, departments, consultation timings, and hospital facilities.
- Maintain patient records and front-office documentation.
- Handle patient queries professionally and courteously.
- Maintain confidentiality of patient information.
- Support billing and other administrative activities when required.
- Manage the reception area and ensure smooth front-desk operations.
- Handle multiple tasks efficiently during busy hours and emergency situations.
Required Skills
- Good communication and interpersonal skills.
- Pleasant and patient-friendly personality.
- Basic computer knowledge and MS Office skills.
- Good telephone handling and customer service skills.
- Ability to work under pressure and in rotational shifts.
- Hospital/clinic reception experience will be an advantage.
Pay: ₹22,000.00 - ₹28,000.00 per month
Work Location: In person
📌 Receptionist (Gurugram)
🏢 HR Security India
📍 Gurugram
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