Job Title: Support Field Executive (Tally ERP / TallyPrime)Job Location
Baner, Pune_
Qualification
B.Com Graduate
Freshers with valuable Tally knowledge can also apply.
Job Summary
Key Responsibilities
Visit client locations to provide onsite support and training.
Install, configure, and assist customers with TallyPrime software.
Train customers on day-to-day operations and effective usage of TallyPrime.
Provide support to clients who have purchased Tally licenses, Annual Maintenance Contracts (AMC), or other software products from the company.
Resolve basic software-related issues and coordinate with the technical team for advanced support.
Ensure timely completion of service calls and customer requests.
Maintain service reports and update visit details regularly.
Build and maintain strong customer relationships through professional service.
Promote AMC renewals and inform customers about additional products and services offered by the company whenever appropriate.
Required Skills:
Good knowledge of TallyPrime.
Understanding of accounting concepts and GST.
Basic troubleshooting skills.
Valuable communication and presentation skills.
Customer-oriented attitude.
Ability to travel for field visits.
B.Com Graduate.
Good understanding of accounting entries and business processes.
Willingness to travel extensively for client support.
Positive attitude, eagerness to learn, and problem-solving mindset.
Two-wheeler with a valid driving license will be an added advantage.
Employment Type
Full-time
Salary
Why Join Us?
Chance to work with a growing software solutions company.
Hands-on exposure to multiple business software products.
Continuous learning and professional development.
Chance to build strong client interaction and technical support skills.
Pay: From ₹18,000.00 per month
Work Location: In person
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