- Implement talent management strategies to attract, develop, and retain top talent.
- Lead recruitment process, ensuring a smooth and welcoming experience for new hires that aligns with our brand standards
- Ensure that all Managers and colleagues follow the correct T&C; procedures
- Issue promotion/salary increase letters to colleagues
- Update job description for promotions
- Process all colleague status changes and register profiles for new starters and leavers for the monthly payroll.
- Ensure that annual and probation period appraisals are completed on time
- Updating and tracking annual and probation period appraisals.
- Do the visa renewal & passport expiry lists to send to all coordinators on a monthly basis
- Organize the monthly colleague committee meeting and take meeting minutes
- Conduct exit interviews for colleagues at levels 1 – 4
- Compile and analyse T&C; monthly reports and presentations such as T&C; Statistics, Turnover, Exit Interviews for global, regional, brand, owner and management stakeholders
- Assist in dealing with all colleague related queries at all levels
- Counsel & advise all colleagues on matters of their employment
- Give advice on all disciplinary and grievance issues
- Maintain Disciplinary tracking
- Oversee the operation of cafeteria and ensure proper tracking and invoicing is in place, as well as hygiene and quality standards are followed
Qualifications
Knowledge and Experience
- Bachelor’s Degree in Human Resources Management / Hotel Management
- Minimum 3 years of Human Resources Management experience
- Proficient in MS Excel, Word, & PowerPoint
Competencies
- Robust leadership, interpersonal and negotiation skills
- Excellent communication and customer contact skills
- Results and service oriented with an eye for details
- Ability to multi-task, work well in stressful & high-pressure situations
- A team player & builder
- A motivator & self-starter