Job Title: Product Lead – CRM & MarTech Platforms Reports To: Head of Department Location: Gurgaon (on-site) Type: Full time
Role Summary
We're hiring a technical product owner to lead HubSpot and CRM/AI platform implementations across client accounts - from architecture and integration through rollout and adoption. This is a hybrid product + technical + client-facing role: you'll own the "what and how" of platform builds, and be the client's trusted technical point of contact.
Key Responsibilities
· Own end-to-end HubSpot implementation, configuration, and integrations (workflows, APIs, third-party connectors) across client accounts
· Evaluate, recommend, and lead implementation of other CRM/MarTech platforms (Salesforce, Zoho, Bullhorn, etc.) based on client needs
· Drive research and rollout of AI tools/agents into client marketing, sales, or operations workflows
· Act as the primary technical point of contact for clients - translate business requirements into platform architecture and delivery plans
· Own strategy: vendor evaluation, build-vs-buy calls,